Paid subscription - Not premium?
Eduardo Mena
Junior Member
Posts: 31
10 lata 3 miesiąc temu #287
przez Eduardo Mena
Replied by Eduardo Mena on topic [Solved] Paid subscription - Not premium?
Hi!
The problem was also solved for me.
The thing that's still bugging me is that the only way to communicate with support was through a twitter direct message. The support form on the website won't be any good, at least if you don't have a premium account... In my case, I did pay for a premium subscription but it didn't reflect in my account, so I wasn't eligible for premium support...
I really hope that support issues get fixed. Even when Component Creator is a great tool, you start losing confidence in giving them your money after you have the same issue twice...
The problem was also solved for me.
The thing that's still bugging me is that the only way to communicate with support was through a twitter direct message. The support form on the website won't be any good, at least if you don't have a premium account... In my case, I did pay for a premium subscription but it didn't reflect in my account, so I wasn't eligible for premium support...
I really hope that support issues get fixed. Even when Component Creator is a great tool, you start losing confidence in giving them your money after you have the same issue twice...
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