All components disappeared
On Monday April 23rd at about 7 pm the table storing all the components created by Component Creator users was unfortunately emptied. We are still investigating how and why this happened, but we are leaning towards a corrupted database file.
We have restored a backup of that table from April 22nd. This unfortunately means that some work our users have been doing might be affected. Any affected component (components created between the 22nd and the 23rd) has been restored as com_restored. If you have this component in your account, please review it and rename it.
Any changes to tables, fields, views etc., should not have been affected.
To prevent this issue from happening again we are implementing increased logging, as well as adding more frequent backups to our backup schedule.
We are very sorry for the inconvenience this may have caused you.
On Monday April 23rd at about 7 pm the table storing all the components created by Component Creator users was unfortunately emptied. We are still investigating how and why this happened, but we are leaning towards a corrupted database file.
We have restored a backup of that table from April 22nd. This unfortunately means that some work our users have been doing might be affected. Any affected component (components created between the 22nd and the 23rd) has been restored as com_restored. If you have this component in your account, please review it and rename it.
Any changes to tables, fields, views etc., should not have been affected.
To prevent this issue from happening again we are implementing increased logging, as well as adding more frequent backups to our backup schedule.
We are very sorry for the inconvenience this may have caused you.
